Compass Marketing

Terms

What you can buy

Products, bought once and yours to keep:

  • Website and Lead App: a custom website for your business, and the Lead App: every lead from your site in one place, with a push notification the moment a form comes in.
  • Business App: your whole business on your phone, not just the leads. Your website and the Lead App, included; quotes, jobs and invoices; reviews and your customers in one list.

Services, every month:

  • Monthly Filming: one filming session a month, at a real job of yours, edited and ready to post.
  • Posting: we post for you on your profiles.
  • Ads: Meta ads, run by us. Every lead lands in your Lead App.

Before a service starts, you need a website, your social profiles and the Lead App.

Not included: a logo, a chatbot, bookkeeping or tax advice. Ask, and we quote them separately. Your ad budget is never included either, because it is your money and goes straight to Meta, at least $1,000 a month.

What it costs

  • Website and Lead App: $700, once, up front.
  • Business App: $1,500, once, up front. It includes the website and the Lead App.
  • Monthly Filming: $1,000 a filming session, one session a month.
  • Posting: 30% of each sale it brings in, nothing per lead. Nothing to pay when nothing comes in.
  • Ads: 30% of each sale they bring in, plus your own ad spend. The spend is not part of the 30% and never passes through Compass: it is on your own card, paid straight to Meta, at least $1,000 a month.
  • Asking on the site charges nothing. Send a request and Beau texts you within 24 hours to talk it through; you get an invoice only once you agree.
  • Booking a filming day. A request on the site holds no day. Your day is booked once Beau has called you and you have signed the work agreement.

Changes and updates

The line is code, not time. Anything that needs no new code is included and costs nothing extra: your settings, your checklists, your business details, your pay handles and review link, your crew codes, and the text, photos, logo and colours on your website. So is every new feature we build, because every business gets those. Anything broken is fixed free and is never counted as an update.

Anything that exists only for your business is quoted before any work starts, and nothing is built until you say yes to the price: a screen or a field only you get, a connection to other software you use, a new website page or layout, or importing your records out of another system.

Leaving

When you leave, within 14 days we send you a file of your clients, jobs, quotes and invoices, and a folder of your job photos. Your app then goes read-only for 30 days so you can check the file, and after that it is deleted. Ask sooner and we delete sooner. Every post we made for you stays yours.

We can end it too, with 30 days’ notice, and the same export applies. We would only do that if the account is used for something illegal or to harm someone.

What is yours and what is ours

  • Yours: your business name and brand, your domain (bought in your name when we buy it, renewals at cost), every client, job, photo, quote, invoice and lead in your app, and everything you or your crew type into it.
  • Ours: the app and the platform it runs on, the website templates, and the way the pieces fit together. You get to use them for as long as you pay; you do not get to copy them.
  • Every business is walled off in its own account. We never show one business’s clients to another, and we never sell your information. The privacy page says exactly what is stored.

Filming

Filming happens at a job you agree to, at a time you pick, and we do not turn up unannounced. If a customer does not want their property filmed, tell us and we film something else. You see every post and ad made from the footage before it goes up anywhere.

Texts to your customers

Quotes, invoices and review requests go out as texts from your own phone. The app writes the message and opens your Messages app; you tap send. Nothing is sent by Compass on your behalf, and your customers see your number, not ours. You are responsible for what you send and to whom, the same as any text.

Your crew

A crew code lets someone see the day’s jobs, tick the checklist and add photos, and nothing else. Codes cannot be changed from the app; if one leaks, tell us and we issue a new one. Anyone you give a code to is your responsibility.

Keeping it running

We aim to have the app up all the time and fix problems the same day. Sometimes a hosting provider or a phone update gets in the way; when that happens we tell you what we know and when it will be sorted. Your data is backed up daily. If the app is down for more than a full day in a month, $500 comes off that month’s bill.

Support is by text to 719-629-8876, or email at beauleach21@compass-integration.com. We answer the same day, most days a lot faster.

What we do not promise

More leads, more jobs, or more money. We build the tool and help you use it well; the work and the customers are yours. The app is not a bookkeeper, an accountant or a lawyer, and its numbers are for running your week, not for filing your taxes.

Changes

If these terms change in a way that affects you, we text you 30 days before it applies. The version number at the top moves with every change, and what you agreed to when you signed stays on record under that version.

The boring part

This is an agreement between your business and Compass Marketing, Weatherford, Texas. If something goes wrong we sort it out by talking first. If that fails, Texas law applies and it is heard in Parker County. Our liability to you is limited to what you have paid us in the previous three months.